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SHAFFER PARTSParts Depart

Shaffer Parts offers a full line of coin-operated amusement, vending, gaming, and billiard parts. With access to thousands of parts in inventory, Shaffer can help service a wide range of equipment quickly so you can continue generating revenue with little downtime.

Shaffer Parts offers a complete line of parts and services to the coin-operated amusement, vending, office coffee service, gaming, and billiard industries. With over 94 years of experience and leadership in the coin-operated industry, we will help you find the parts you need to run your business efficiently.

We also have an extensive selection of parts available for new or used equipment that allow us to provide onsite assistance when needed.

Our dedicated customer support team is here to help. Whether you need assistance with a technical problem or have questions about your order, our knowledgeable team members are happy to assist you. You can reach them anytime by filling out the form on this page or calling us at (800) 282-0194. We look forward to hearing from you!

Advance Replacement

Circuit Board

Our service department offers an Advance Replacement Parts Program. Refurbished components, such as computers and control boards, are sent to customers to expedite equipment repair as quickly as possible. Use the advanced replacement part to repair your machine and return the defective unit to us. We will repair and put the returned refurbished part into our stock. This program is available for warranty and non-warranty machines. Our priority is to keep your machine operational and minimize downtime on location.

Contact Advance Replacement

 

 

John Brophy

Corporate Parts Director

Contact

Terry Hubbel

Parts Manager

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Bob Springer

Parts Sales

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Dave Westfall

Parts Sales

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Dan Swisher

Parts - Advance Replacement

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Hear what our clients have to say

"“When I think of all the other distributors and the people we deal with, Shaffer stands out. Their people are the kind you can call and talk to even if it’s not directly about business. Overall, Andy and Scott and the rest of the Shaffer team are great, all-around people to do business with and to be friends with." "

Luke Adams

Pioneer Vending

"“The trust we have in them is what has enabled us to confidently deploy our capital to maximize our revenue. They’ve directed us time and time again into new markets and convinced us to try profitable products we may have missed without their sound advice. The support they provide after the sale is second to none and makes it easy to make a large commitment to a product,” "

David George

Bell Music Company

"“If someone were to ask me if I would recommend Shaffer, I would without question. There’s nothing holding me back. They have an impressive track record. Whatever they say they’re going to do, they’re going to do.”"

George Smith

Family Entertainment Group

"“They’re a company that gets five-star ratings. If you could earn a six-star rating, they would get it,” he said. “Even when they sense there’s something wrong, whether that’s on their end or ours, they work to understand what that issue is and stay on it until they get it resolved.”"

Kerry Shaffer

Shaffer Amusement & Vending Company

"“They were able to meet our needs, understand our organizational goals and apply their skillset at the right time. And that’s the consistent message right there: We design it, we create it, we know what we want, we go to them, they help populate the lists and deliver the expectation. Through selling equipment, they make a commitment to us as the buyer that they’re going to back up what they sell. And they do. As soon as we place an order for a new piece of equipment, they are populating the parts shelves and educating their backend team on the support element and other critical needs.”"

Jim Bennington

Lucky Strike Entertainment

"I can honestly say that Shaffer was one of the easiest and most professional vendors we dealt with in planning our new facility and we are very proud of how the arcade turned out and equally as pleased with the resultant business. Shaffer has earned our confidence early and continue to earn it every day of our operation. We look at Shaffer as an extension of our team here at Edison’s."

Matt McSparin

Edison's Entertainment Complex

"From the planning stages to game room layout and installation the folks at Shaffer know their business. With the added services and expertise, they provide on redemption prize payouts and suggested pricing, you can't go wrong. From start to finish Shaffer has worked very closely with our team to ensure we are set up for success and ultimately happy with the project. The results have been outstanding. "

Tim Corley

SpareTime Entertainment

"Airway Fun Center has developed a great partnership with the Shaffer team. Their dedication to excellent customer service is clear. We appreciate their competitive pricing, consistent communication, and professional installations. I would highly recommend Shaffer Distributing."

Don Lebrecque

Airway Fun Center

"The Shaffer team went above and beyond from the very beginning with game selection advice and logistical planning. The team even helped us move equipment multiple times to make sure we had the proper setup and walk-way clearance. Communication was great the entire time as well!"

Kevin Walter

Pinheads Experience

"Shaffer Distributing Company, have been accessible and responsive since day one... When promises were made, results were delivered."

Jeffery P. Benson

Cinergy Entertainment Group, Inc.

"At every level, the Shaffer organization represents a dedication to excellence and commitment to represent the highest quality equipment"

Steven Foster

Lucky Strike Entertainment