Your Success is Our Success
Choosing the right arcade and redemption equipment supplier is one of your most important decisions as an FEC business owner. By choosing Shaffer as your vendor for equipment purchases, you’ll be served by a company actively managed by the fourth successive generation of family ownership, a well-known company with a trusted reputation throughout the amusement arcade and Family Entertainment Center industry. Most importantly, you’ll be associated with a company with a passion and obsession for helping you achieve the highest return on your arcade equipment investment.
With a singular corporate focus and “get it done right” attitude, we serve a diverse group of FEC customers throughout the United States and Canada, all while maintaining close, personal relationships between Shaffer’s senior management team and our valued customers. Although we serve an industry built on fun, we know that owning and operating a successful Family Entertainment Center is serious business, requiring substantial capital investments in amusement and redemption equipment. We, therefore, take an equally serious and ‘unbiased” approach when it comes to recommending equipment investments for your facility. Through a unique blend of asking specific questions and active listening, our FEC sales team will assist you in determining the right equipment for your specific demographic makeup and clientele.
From the earliest stages of concept to support after the sale, we can truly offer our customers a turnkey, worry-free approach to the entire customer experience. We’ve streamlined the process of building a successful game room to make it easier than ever. It’s easier for you and even better for your customers.