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The Shaffer Team

Our Team is driven by our passion for the arcade, vending, and entertainment industry and a love of creating memorable experiences for our customers.

About Us

Our Team at Shaffer Distributing has a Nationwide reputation for Honesty, Integrity, Impeccable Service, and the Ability “To Get The Job Done Right” for our customers.

We’re a growing team of amusement and vending experts and thought leaders — full of personality minus the ego. We’re the wearer of many hats dedicated to helping companies like yours grow. We see ourselves as more than just a business but as a family of like-minded, kind, and talented people who love collaborating and making your ideas come to life or growing your existing business.

Our Core Values represent the underpinning of our Company’s culture and history and are vital to our success and yours. In a word, at Shaffer, we CARE…which is best described by our 4 Core Values:

  • A customer experience that exceeds expectations. We are dedicated to our customers and providing them with an exceptional experience with our Company.
  • Attitude is Everything! We embrace a positive and proactive attitude every day.
  • Relationships matter. We are a family-owned business and value our relationships with our employees, customers, and partners.
  • Excellence in everything we do, every time. We take pride in getting the job done right.

We hire, review, reward, and recognize our teammates based on these characteristics, so you must share these values to be part of our team.

Join Our Team! 

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All Leadership Sales Service Parts Logistics Admin


Melissa Jacob

VP of Finance

Steve Shaffer


Bill Kraft

Vice Chairman

Scott Shaffer


Kelly Norton


George Speakman

VP of Sales


Patrick Wren

New Business Development Admin

Armando Ancona

Sales Representative

Marty Turner

Sales Representative

Adam Kleinhenz

Director of Business Development

Paul Jones

Sales Representative

Bob Muniak

Sales Representative

Priya Amin



Kyle Bradley

Service Tecnician

Jagger Ewing

Service Technician

Tiffany Riffle

Service Coordinator

Carolyn Cardoza

Service Technician

Cameron McKinley

Services Technician

Steve Garrison

Service Technician

Chad Roll

Director of Corporate Service

Jason Bourne

Service Technician

Tim Ibey

Service Technician

Ronda Spillman

Service Technician

Ted Rudie

Service Technician

Norman Wayland

Service Technician

Mark Ugodnikov

Service Technician

Doug Schudel

Service Technician

Rob Melko

Service Technican

Delane Murrell

Service Technician

Bobby Garrett

Service Supervisor

James Meadows

Service Technician


John Brophy

Corporate Parts Director

Terry Hubbel

Parts Manager

Dan Swisher

Parts Advance Replacement

Bob Springer

Parts Sales


Hector Martinez


Erin Saunders

Logistics Coordinator

Jake Wayton

Logistics Manager

Edgar Salinas Arellano


Sam Martinez

Truck Driver

Steven Snodgres

Truck Driver

Clinton Davis



Kyle Wilgus

Senior Accountant

Sarah Bishop

HR and Office Coordinator

Quinn Miller

Accounting Coordinator

Bobbi Holland-Reynolds

Purchasing Coordinator

Aimee Denny


Jeff Timmons

Senior Financial Analyst

Eileen Jenkins

Director of Human Resources

Mark Schuster

Senior Accountant

Kim Tufts

Accounting and AP Specialist