Established in 1929, Shaffer Distributing Company is the oldest, independently owned equipment distributorship in the United States. With corporate headquarters located in Columbus, Ohio, as well as full-service offices located throughout the Midwest in Cleveland, Detroit, Indianapolis and St. Louis, Shaffer serves a broad market base including music and game operators, food service operators, hospitals, universities, family entertainment centers, bowling centers, arcades, indoor water parks and amusement park venues. Our equipment sales territories include Illinois, Indiana, Kentucky, Michigan, Missouri, Ohio, Pennsylvania and West Virginia. Additionally, our service departments as well as parts sales associates provide high quality, name brand and original equipment manufacturer (OEM) parts and services to customers throughout the United States.

Shaffer Distributing Company represents the majority of top tier manufacturers in the vending industry including American Changer, AMS, Automatic Products, CoinCo, Conlux, Dixie Narco, FastCorp, MEI, Panasonic, Rowe International and Standard ChangeMakers, Vendo, Rock-Ola and TouchTunes jukeboxes, as well as nearly every amusement manufacturer in the industry.

Shaffer is staffed with a committed and highly experienced group of industry professionals who can assist you during the entire equipment life cycle. From sales consultation, equipment selection and financing, to staging, delivery, installation and after sales support, Shaffer is regarded throughout the amusement and vending industry as one of the nation’s finest, full service distributorships. Shaffer is both honored and privileged to have won the prestigious AAMA Distributor of the Year award three years in a row, in 2004, 2005, 2006 and 2008.

Value added services we offer are:

• Equipment consultation including expert advice on selection of appropriate equipment for your particular venue and/or business plan. We’ll help you maximize your investment!
• Professional consultation services including proper room layout, square footage and ceiling height requirements, electrical load calculations and outlet placement, room layout including traffic flow planning, redemption prize display counters, currency payment systems, card swipe POS systems, etc.
• Payment terms as well as financing assistance through third-party finance companies, to qualified customers.
• Centralized warehousing and staging of equipment prior to location completion and installation date.
• Uncrating, inspection and testing of equipment including installation of locks, security hasp, currency payment systems, card swipe systems, token acceptors, etc.
• Delivery of equipment by Shaffer’s trained staff via our fleet of company owned trucks.
• On-site installation of equipment by our factory trained technicians including assembly, configuration, adjustment of programmable settings, final checkout, etc.
• Shaffer 90-day labor warranty on all new equipment, including the honoring and processing of all manufacturers warranted components.
• On-site training of customer staff during installation.
• On-site service support by our factory trained technicians after the sale.
• In-house service departments including equipment repair and refurbishment, as well as electronic component repairs.
• Fully stocked parts departments including a vast selection of both name brand and OEM parts for amusement, music and vending operations. Our industry veterans are available to help you with your parts purchases.
• Consignment services and trade-in allowances for qualified used products.